Refund Policy

Effective Date: 2026
Website: SwiftAscending.com
Operated by: Brighten Soul USA LLC

Overview

At SwiftAscending.com, our goal is to provide thoughtful educational content, tools, and experiences that help individuals think more clearly, act with greater alignment, and grow intentionally.

Because many of our products are delivered digitally and become immediately accessible upon purchase, refunds are handled differently than physical goods.

Please review this Refund Policy carefully before making a purchase.

By purchasing any product, service, membership, coaching session, workshop, or digital resource from this Website, you agree to the terms outlined below.

Digital Products and Courses

Digital products include, but are not limited to:

• Online courses

• Video trainings

• Downloadable PDFs

• Worksheets

• Templates

• Guides

• Digital resources

• Recorded workshops

All Digital Product Sales Are Final

Due to the immediate access provided to digital content, all sales of digital products are generally considered final and non-refundable.

Once access has been granted, we cannot verify whether content has been viewed, downloaded, copied, or otherwise consumed.

For this reason, refunds are not typically offered for:

• Change of mind

• Lack of use

• Accidental purchases

• Failure to complete a course

• Preference changes

• Dissatisfaction based solely on personal expectations

Coaching, Consulting, and 1-on-1 Sessions

If you purchase a coaching session, consulting call, guided reflection session, or similar service:

Cancellation by Client

You may reschedule your session with at least 24 hours' notice.

Requests made with less than 24 hours' notice may be considered a missed appointment and may not be eligible for a refund or rescheduling.

No-Shows

Failure to attend a scheduled session without prior notice may result in forfeiture of the session fee.

Cancellation by Us

If we must cancel or reschedule a session for any reason, you will be offered:

• A new appointment time, or

• A full refund for the affected session

Memberships and Recurring Subscriptions

If memberships or subscription services are offered:

• You may cancel your subscription at any time.

• Cancellation prevents future billing.

• Payments already processed are generally non-refundable.

• Access remains available through the end of the current billing period unless otherwise stated.

No partial refunds are provided for unused portions of a billing cycle.

Live Workshops, Cohorts, and Group Programs

Refund eligibility for live events, cohorts, or group programs may vary depending on the specific offering.

Where applicable, the refund terms will be clearly stated on the sales page or enrollment page for that particular program.

If no specific refund terms are provided, purchases are considered non-refundable once the program begins.

Exceptional Circumstances

We understand that unexpected situations can occur.

Refund requests arising from exceptional circumstances may be reviewed on a case-by-case basis at our sole discretion.

Submitting a request does not guarantee approval.

Duplicate Charges or Billing Errors

If you believe you have been charged incorrectly, billed multiple times, or encountered a technical payment issue, please contact us promptly.

We will investigate the matter and, if an error is confirmed, issue an appropriate correction or refund.

Chargebacks

If you experience an issue with a purchase, we encourage you to contact us first so we can work toward a fair resolution.

Initiating a chargeback without first attempting to resolve the matter may result in suspension or termination of access to purchased content, memberships, or services.

Contact Us

If you have questions regarding this Refund Policy or need assistance with a purchase, please contact:

Email: [email protected]

We will make reasonable efforts to respond to inquiries in a timely manner.

Changes to This Refund Policy

We may update this Refund Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes are posted constitutes acceptance of the revised policy.

By purchasing products or services from SwiftAscending.com, you acknowledge that you have read, understood, and agreed to this Refund Policy.